Delivery and Shipment



Collect from Springwood, QLD When your order is ready you will receive notification by Email and/or SMS. Please contact us as soon as possible to arrange a suitable time for collection. All orders are placed in the queue in the order they have been received regardless of the delivery option. |
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Local Delivery Daisy Hill, Springwood, Chatswoods Hills, Slacks Creek, Priestdale, QLD $3.95 or FREE Local Delivery on orders over $49.95 |
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Brisbane
*The final cost is calculated automatically by the shopping cart depending on your delivery address area.
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Australia wide
**The final cost is calculated automatically by the shopping cart depending on combination of the weight / volume of your parcel and your delivery address. |
Delivery time frame
- delivery as per normal AU Post schedule (please visit AU Post website for details)
Fastway and Couriers Please (the information below supplied by couriers as a guidance only):
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Brisbane metro 1-2 business days
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Sydney metro, Canberra metro: 2-3 business days
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Melbourne metro, Cairns metro: 3-4 business days
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Adelaide metro: 4-8 business days
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Regional areas: 5-10 business days
Delivery process
We don’t have control over the postal system or carriers. We dispatch parcels daily Monday - Friday 8am - 3pm. You will receive a notifications via email when your order has been dispatched. You can follow the progress of the delivery throught the reference numbers and links.
Contacting us asap will ensure that we can investigate and rectify the issue on your behalf with the carrier asap. If you did not contact us upon the notification received we may not be able to launch the enquiry and you will be required to deal with the carrier directly. We may however send you the instructions to help with your enquiry process.
Authority to leave
Who’s liable if the parcel gets lost, stolen or damaged?
When you choose the Authority to Leave (ATL) please note that Get4Pet will not be liable in relation to any loss or damage to the parcel after it has been dispatched. However at our discretion we may launch the investigation with the carrier on your behalf.
PLEASE NOTE: Get4Pet website reserves the right to change the delivery provider, delivery prices, and quote estimations at any time without notice.